The housing company of the municipality of Gävle

Within the project "Improvement of the business environment in Serbia" on 01.06.2021 was held a workshop of Swedish experts from the housing company Gävle, which was attended by representatives of local self-government units in Serbia. The idea of the workshop is to learn and accept a new way of forming such companies in Serbia.

The topic of the workshop: Presentation of Gavlegårdarna, a housing company in the municipality of Gävle.

The moderator of the workshop is the executive director of the housing company, Cathrine Holgersson. The workshop was led by Iris Karamehmedović, with Balcan origin, employed in the Housing Company of the Municipality of Gävle. She described in detail which services this company performs, how they build new apartments as well as the manner of their annual maintenance. The company itself functions together in agreement with the users of those buildings, they react to their objections for better housing and try to solve them in an efficient way as soon as possible.


GIS/Geo data - workshop

On May 24, 2021, a workshop for representatives of local self-government units was held for 3 hours. The workshop was led by experts from the municipality of Gävle. The topic of the workshop was GIS/Geo data.

The first part of the workshop referred to the exchange of data between the municipality of Gävle and Lantmäteriet, and the second part to open data. The workshop was led by Annelie Höök, coordinator maps and measuring in the Municipality of Gävle and Marie Nilsson, head of Digitalisation unit in the Municipality of Gävle. They showed on a practical example how geospatial data is added, exchanged and updated between users, via a digital platform from a GIS system.


Data collection tool - 3rd workshop

The third online workshop on data collection of investment locations was held on April 21, 2021. years. The workshop was attended by representatives of local governments. The workshop was led by Nemanja Paunić and Filip Petrović. The topic of the workshop was to determine all the necessary tools in order to present the investment location in digital form with all its attributes. The moderators explained how to complete the Questionnaire of the National Register of Investment Locations, on the best way.


Video production

Maria Brander, an expert in the field of Strategic Communications, opened an online workshop entitled "Video Production" within the Visibility and Promotion component of the project "Improvement of the business environment in Serbia". She presented her experience in film production in front of the Swedish Agency for Cartography, Cadastre and Land Registration - Lantmäteriet. The content of the workshop was how to start video production, what methods to use and how to edit and publish a video.

The workshop was held on April 8, 2021., which was attended by representatives of pilot units of local self-government and employees of the RGA.


The first workshop of the urban planning component

Within the project "Improvement of the business environment in Serbia", the first all-day online workshop of the urban planning component was organized. The workshop was held on March 31, 2021. years.

The workshop was attended by representatives of the Swedish Agency for Cartography, Cadastre and Land Registration - Lantmäteriet, representatives of the Ministry of Construction, Transport and Infrastructure of the Republic of Serbia, representatives of the Republic Geodetic Authority, representatives of the National Alliance for Local Economic Development - NALED, and project team members. The workshop was led by representatives of the Swedish Agency for Cartography, Cadastre and Land Registration.

The content of the workshop was related to several topics:

  • Benefits from digital transformation of the community building process and the stakeholder's demands on legal, organisational and behavioural adjustments.
  • How to manage real estate in the digital age and overcome obstacles related to digital change
  • Planning and Building with Quality - Legal Framework in Combination with Local Competence and Balance of Power (Swedish experience)
  • What are the benefits for stakeholders and how are the challenges facing now and in the future in the process of creating a continuous process of building a digital community

The participants in the workshops actively discussed and were informed about the problems and results encountered by the Swedish agencies for cartography, cadastre and land registration, during the realization of this topic.


Continuation of training in the use of tools for collecting data on investment locations

On March 30, 2021, an online workshop was continued with representatives of local self-government units. The topic of the workshop is: A tool for collecting data on investment locations and a preliminary analysis of the model of future reporting. The lecturers during the workshop were Nemanja Paunić (technical component coordinator) and Filip Petrović (coordinator of the component for editing spatial planning documentation).

The aim of the workshop is a common agreement regarding the future data collection tool.


Data collection tool оf investment locations

On March 24, 2021, an online workshop was held with representatives of local self-government units. The topic of the workshop is: A tool for collecting data on investment locations and a preliminary analysis of the model of future reporting. The lecturers during the workshop were Nemanja Paunić (technical component coordinator) and Filip Petrović (coordinator of the component for urban planning concept).

The participants were introduced to the functionalities of the Data Collection Tool. The training was based on the theoretical basis, getting acquainted with the working environment of the Data Collection Tool and jointly filling in and defining the questions in the questionnaire.

After the training, interactive discussion provided useful comments on the initial reporting model.


Social media

Social media can be a great way to inform visitors the best and fastest about important events, current promotions and news related to your institution and the business of the institution.

With the quality content of the published texts, visitors can be educated and informed, but they can also be given certain advice. Adam Söderblom, a social media expert at the Swedish mapping, cadastral and land registration authority - Lantmäteriet, spoke about their importance in the online workshop.

The workshop was attended by representatives of local self-government units and employees of the Republic Geodetic Authority.

The workshop was held on March 17, 2021.


Project Monitoring and Visibility Site

On December 16, 2020 a workshop was held with representatives of local self-government units and employees of the Republic Geodetic Authority. The topic of the workshop is the presentation of the site for monitoring and visibility of the project "Improving the business environment in Serbia".

The presentation was led by Marina Jovanović-Milenković. She pointed to the content of the website, explaining certain design decisions that were made during its creation. Part of the site where the regions are shown, ie. presentations of local governments for future investors was also explained.

The future animated video was described to the representatives of local self-government units. The purpose of this video it to show how the process of investing in investment locations is facilitated with the achievement of the goal of this project.

Representatives of local self-government units praised the appearance of the site for monitoring and visibility of the project "Improvement of the business climate in Serbia".


An online workshop was held within the project "Improvement of Investment Environment in Serbia"

On Thursday, October 22, 2020, an online workshop was held entitled "How the institution communicates with service users through the Call Center". The workshop was led by Jonas Erlandsson - Head of the Lantmäteriet Customer Center.

On that occasion, he explained how the Call Center works, what types of communication are possible with users and what is the percentage of satisfied users. Also, there was talk about the time interval needed to respond to the user's request.

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The workshop was attended by representatives of pilot units of local governments and employees of the Republic Geodetic Authority in the Development Sector.